Visitor Information

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Visitor Information

  • Ticketing:

    March-June September-November: 9:00 - 16:00

    July-Auguest : 9:00 - 18:00

    December- February: 9:00 - 15:30

  • Drive-through Area Open Hours:

    March-June September-November: 9:15 - 16:30

    July-Auguest: 9:00-18:00

    December- February: 9:15 - 15:30

  • Park Open Hours:

    March-June September-November: 9:00 - 17:00

    July-Auguest : 9:00 - 20:00

    December- February: 9:00 - 16:30

Park Rules:
To ensure a pleasant day for all visitors, we would like to advise you of the following:
1.Coaches with over 30 seats can enter the drive-through area in the Park directly.  Coaches with more than 20 seats but less than 30 seats can enter the drive-through area accompanied by our guide (with charge). Coaches of travel agencies with more than 10 seats but less than 20 seats can enter the parking lot but not the drive-through area in the Park. Other coaches with less than 20 seats and vans are not allowed to enter the Park.

2.All vehicles entering the Park must be in good condition to avoid potential breakdown. Call if you experience trouble or to report a problem 021-58036852 or 021-58036853 or honk your horn if there is no mobile phone at hand. We will offer paid services.

3.We will not tolerate dangerous, illegal, uncivil, threatening, or insulting behavior towards our staff or other visitors on site.

4.The Park is a smoke-free area. This includes tobacco, all types of e-cigarettes and vaping devices. Smoking is permitted in designated areas only. Please refer to the Park map for more information on smoking areas.

5.Please respect the plants and native wildlife around you, and follow the instructions of our staff. They shall be at your service if needed.

6.Children and the seniors must be taken care of in case they get lost or injured.

7.Please do not jump the queue or hold extra seats.

8.Paid deposit service can be found at the Park entrance and the tourist service center.


Things you cannot carry with in the Park
1.Inflammables and explosives (such as firecrackers), weapons of any kind and restricted knives are not allowed in the Park.

2.Pets, service animals included, are not permitted.

3.Motorized wheelchairs, carts, scooters, bikes, skateboards, and rollerblades are not permitted in the Park.

4.Anything that is illegal, dangerous or destructive cannot be brought into the Park.

5.No take-away food is allowed in the Park.


Things you cannot do in the Park
1.Without prior approval, visitors cannot undertake commercial activities, sell and exchange goods or services, distribute and exhibit printing materials or recordings of any forms, or carry flags, banners or signboards. Assembly, themed activities, performances or speeches are not allowed either.

2.Any photographs, or video or sound recordings made during a visit can only be done with prior permission. Non-commercial photography for personal use is allowed.

3.Running is prohibited in the Park. Do not scare, chase after or catch our animal residents.

4.Do not feed our animal residents with outside food.

5.No overtaking or pulling up in the drive-through areas. Windows up, doors closed and stay in your vehicle.

6.Any dangerous behavior that may hurt our animal residents, staff or other visitors or damage Park facilities is prohibited.


1.The Park may use audios or videos of visitors interacting with animals for promotional and other purposes with discretion. The Park is not obliged to pay fees to visitor concerned.

2.To ensure the wellbeing of animals, the Park may cancel or temporarily adjust schedules of animal interaction hours, exhibitions and performances without incurring any liability.

3.Performance venues may turn down visitors for traffic control and other safety reasons before official starting hours without incurring any liability.

4.Please take care of your personal belongings, including those in your cars. The Park will not compensate for losses or damages of visitors’ personal items.